Twice in just the last week, customers have come to us after a bad experience at other salons. One lady had spent £110 on sunbed courses in a salon but didn't get any colour! Now, while it's true that some people will take longer to tan than others, that's an awful lot of wasted time and money for no result. (Happily, within 2 weeks of tanning with us she'd got a lovely colour.)
But why aren't people getting a tan in some salons? Unfortunately the probable reason is that the tubes need changing on the sunbeds. Sunbed tubes slowly 'run out' over a period of time and need changing regularly to keep working effectively. Changing the tubes is very expensive and some salons leave it too long inbetween changing them for obvious financial reasons. Our tubes should be changed every 500 hours or so... but they get changed way before that to ensure our customers are always happy with their results!